Phone:1-860-487-9869
Customer Service
Warranty
All Henrich's products have a FIVE YEAR warrany. Products that are damaged or modified are not covered by. Products of other manufacturers sold by Henrich may be subject to their warranties.
Problem?
Call,fax or Email to require a Return Material Authorization (RMA) number and routing instructions.
Technical FAQs
Question:How do I set up e-mail warning for Henrich HES?
Question Type:Application
Solutions:
1、The e-mail warning consists of three parts in the main menu of the web page.
2、Select Auto WarningeEmail Warninge Event Type. Checkmark the event types you would
like to use, and then activate.
3、Select Auto WarningeEmail Warninge Email Setup.
a、Enter the mail server IP or mail server domain name.
b、Leave the "Account Name" and all "Password" fields blank if your mail server will not
examine the relay authentication. Otherwise you will need to enter an "Account Name" and
checkmark the "Change Account Password" box. Leave "Old Password" blank if this is the
first time you have configured Email Setup; enter your E-mail password in the "New Password" and
"Retype Password" fields if your mail server WILL examine the relay authentication.
c、Enter the e-mail addresses which you would like the warning emails sent to, and then "Activate".
d、Click "Send Test E-mail" button.
4、At this point, you can check your email inbox to see if "You've got mail! "
5、For more detailed configuration information, please download the recently updated manual
from http://www.henrich-inc.com.
6、Should you have any further questions, feel free to contact us at dhe@henrich-inc.com.
Question Type:Application
Solutions:
1、The e-mail warning consists of three parts in the main menu of the web page.
2、Select Auto WarningeEmail Warninge Event Type. Checkmark the event types you would
like to use, and then activate.
3、Select Auto WarningeEmail Warninge Email Setup.
a、Enter the mail server IP or mail server domain name.
b、Leave the "Account Name" and all "Password" fields blank if your mail server will not
examine the relay authentication. Otherwise you will need to enter an "Account Name" and
checkmark the "Change Account Password" box. Leave "Old Password" blank if this is the
first time you have configured Email Setup; enter your E-mail password in the "New Password" and
"Retype Password" fields if your mail server WILL examine the relay authentication.
c、Enter the e-mail addresses which you would like the warning emails sent to, and then "Activate".
d、Click "Send Test E-mail" button.
4、At this point, you can check your email inbox to see if "You've got mail! "
5、For more detailed configuration information, please download the recently updated manual
from http://www.henrich-inc.com.
6、Should you have any further questions, feel free to contact us at dhe@henrich-inc.com.