Customer Service
Warranty

All Henrich's products have a FIVE YEAR warrany. Products that are damaged or modified are not covered by. Products of other manufacturers sold by Henrich may be subject to their warranties.

Problem?

Call,fax or Email to require a Return Material Authorization (RMA) number and routing instructions.

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Company Overview
Henrich--Your trusted partner for Industrial Communication
Founded in Storrs, CT in US, Henrich Electronics Inc. has been helping customers across the globe like you to manage your industrial automation system with more rugged and secured Ethernet Networking Products in various applications, such as power utility, transportation, oil and gas, factory automation, remote monitoring, etc. Working with world-leading suppliers and distributors, Henrich focuses on designing, engineering, manufacturing and marketing full range of customer-specific products and services. Always keep up with the technology changes, we’re your trusted partner and one-stop shop for all your Industrial Ethernet needs.

The Right Product -- More Than Your Expectation
- Ruggedly built, assembled with quality components from top global suppliers
- Sustainable failure-free performance in industrial environment
- RingOn™ redundant technology, <15ms recovery time with fully loaded network
- Very reasonable price, real-time technical support
- After-sales service, 3 years warranty for all products. Loaner units are always available
- Regulatory approvals for the right industry
- Green products in mind when products are in design stage
- Henrich products are all RoHS/WEEE approval

Tailor-made Product Service--We design/private-label your products that meet your exact requirements
With a strong R&D team, we offer you individual products and services tailored to your individual requirements. Henrich’s research and development facility has all the resources needed to design/produce the right products for you. Each year, we invest over 20 percent of revenue to research and development annually.

Our design/private-label services include:
- OEM, ODM
- Private Labeling
- Manufacture your products in a ISO9001 certified manufacturing facility
- Turn-key design/private-label solutions from Henrich

Our Mission and Values
Henrich Mission:
- Become your first choice of industrial networking products
Henrich Values:
- We treasure every contact with customers. You succeed, so do we
- Creativity is our lifeblood for everything we do
- Continuous improvement and performance to increase value to customers
- Employee is our asset. Mutual trust is built into our business foundation

Working with Henrich Now
- To visit our product gallery
- To requiret technical support
- To propose your customized requirements
- To be a distributor or sales representative